Error Help Center
Pick your exact error and follow the recommended fix workflow.
Invalid URL Fix Guide
How to identify direct post/video URLs and avoid profile/homepage links.
Open Fix GuidePrivate or Restricted Content
Why private content fails and what you can do to confirm accessibility.
Open Fix GuideSource Timeout Troubleshooting
Steps to reduce timeouts and improve metadata fetch speed.
Open Fix GuideNo Media Found Error
Fix cases where a post exists but downloadable media is not returned.
Open Fix Guide